Privacy Policy

1. Introduction

Turnbridge Projects (Pty) Ltd is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website and related communication channels.

By using this website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect personal information when you interact with our website, including when you submit a contact form or communicate with us directly. This information may include:

Name and surname
Company name
Email address
Contact number
Any information you choose to provide in enquiries or messages

We may also collect non-personal information such as browser type, device information, pages visited, and general website usage data.

3. How We Use Your Information

The information collected is used to:

Respond to enquiries and provide requested information
Communicate regarding our products and services
Improve website content, functionality, and user experience
Support internal reporting and business operations

Personal information is used only for legitimate business purposes and is not sold or shared for marketing without consent.

4. Legal Basis for Processing

We process personal information based on one or more of the following grounds:

Consent provided by the user
Legitimate business interest
Compliance with legal or regulatory requirements

You may withdraw consent at any time by contacting us.

5. Data Protection and Security

Turnbridge Projects takes reasonable steps to protect personal information against loss, misuse, unauthorised access, or disclosure. Information is stored securely and accessed only by authorised personnel where required for business purposes.

6. Sharing of Information

We do not sell or trade personal information. Information may be shared with trusted third-party service providers only where necessary to operate the website or deliver services, such as website hosting or analytics services. These parties are required to handle information responsibly and in accordance with applicable privacy standards.

7. Cookies and Analytics

This website uses cookies and analytics tools to improve performance and understand visitor behaviour. Please refer to our Cookie Policy for more information on how cookies are used and managed.

8. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

9. Your Rights

You have the right to:

Request access to your personal information
Request correction or deletion of inaccurate information
Object to or restrict processing in certain circumstances

Requests can be made by contacting us via the website contact form.

10. External Links

This website may contain links to external websites. Turnbridge Projects is not responsible for the privacy practices or content of third-party sites.

11. Changes to This Privacy Policy

Turnbridge Projects (Pty) Ltd reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.